FAQ
ModuRig System
What is the ModuRig system?
The ModuRig system is our fully modular mounting ecosystem that allows you to arrange button boxes, displays, wind simulators, and accessories in nearly endless configurations. Every bracket and module is interchangeable, letting you build — and rebuild — your cockpit exactly the way you want.
Are all SimRacingCraftsmen button boxes and accessories compatible with ModuRig?
Yes. All SimRacingCraftsmen button boxes, modules and accessories are designed to integrate seamlessly with the ModuRig system. Standardized widths, hinge points, and mounting patterns ensure full compatibility across current and future modules.
Can I expand or change my setup later?
Absolutely. ModuRig is designed to grow with you. You can add modules, swap brackets, mount dashboards, or expand sideways and vertically without replacing your existing hardware.
Will future products work with my current ModuRig setup?
Yes. Backward compatibility is a core design principle of ModuRig. New modules are designed to work with existing brackets whenever possible.
Are SimRacingCraftsmen button boxes plug-and-play?
Yes. All SRC button boxes are USB plug-and-play and are recognized as standard HID devices when connected to your PC.
Button Boxes & Electronics
Are SimRacingCraftsmen button boxes plug-and-play?
Yes. All SRC button boxes are USB plug-and-play and are recognized as standard HID devices when connected to your PC.
Do I need SimHub to use the button boxes?
Basic button functionality works without additional software. For LEDs, displays, rotary encoders, and telemetry-based features, we recommend using SimHub.
Do the button boxes work with all sims?
Yes. They are compatible with all major PC sim racing titles supported by SimHub, including iRacing, Assetto Corsa, ACC, rFactor 2, AMS2, and more.
Are LEDs and displays configurable?
Yes. All LEDs and displays are fully programmable through SimHub, allowing customization of brightness, behavior, colors, and animations.
Custom Orders & Configurations
Do you offer custom configurations or layouts?
Yes. If our pre-made configurations don’t match your vision, you can contact us directly and we’ll help design a custom setup tailored to your cockpit, available space, and racing needs.
How long do custom orders take?
Custom orders typically take longer than pre-configured products. Estimated lead times are communicated before confirmation.
Shipping & Delivery
Do you ship internationally?
Yes, we ship worldwide.
Where do you ship from?
We ship from the Netherlands
Will I receive tracking information?
Yes. Tracking details are provided once your order ships.
Returns, Warranty & Support
Do you offer returns?
Returns are accepted for unused, non-custom products. Custom-made products are generally non-returnable.
Do your products come with a warranty?
Yes. All SimRacingCraftsmen products include a 2 year warranty covering manufacturing defects.
What if my product arrives damaged or faulty?
Contact us with your order number and photos, and we’ll resolve the issue as quickly as possible.
Support & Community
Do you provide setup help or tutorials?
Yes. We provide installation guidance, SimHub configuration help, and tutorials to get you up and running quickly.
Do racing professionals actually use or help design your products?
Yes. We work closely with individuals who actively race or work within motorsport teams. Their real-world experience directly influences our button layouts, toggle feel, rotary resistance, LED behavior, and mounting solutions.
How can I contact SimRacingCraftsmen?
Use the contact page. We typically respond within 24 hours.